FAQ

Oseidon Hotel Boracay offer various types of rooms, from standard to suites, with modern furnishings and amenities like swimming pool and Jacuzzi for in-house guests to enjoy, restaurant serving local and international cuisine, as well as a bar for drinks and socializing and Complimentary Wi-Fi is provided throughout the resort for guests’ convenience.

Please see our amenities/Facilities of our Hotel page

The check-in time at Oseidon Hotel Boracay is around 2:00 PM local time. This allows the hotel staff enough time to prepare rooms after the previous guests have checked out.

Check-out time is usually around 12:00 PM noon. This timing gives the hotel staff enough time to clean and prepare the rooms for incoming guests.

Complimentary Wi-Fi is provided throughout the resort for guests’ convenience.

Yes, the rates already include breakfast for 2 guests.

Oseidon Hotel Boracay features a restaurant that offers a variety of dining options. The restaurant serves both local Filipino dishes and international cuisine, catering to a range of tastes.

3 minutes walk going to the beach

The hotel is undergoing exciting enhancements, with a state-of-the-art gym under construction, set to open in the coming months. This new facility will feature the latest in fitness technology, including modern exercise equipment, personal training services, and a variety of fitness classes to cater to all levels of health enthusiasts.

Oseidon Hotel Boracay pool is 5-7 feet deep means that the water level in the pool ranges from 5 feet deep at its shallowest point to 7 feet deep at its deepest point.

Yes, you can request a specific room type when you book at the Oseidon Hotel, though it depends on availability. When making your reservation, you can specify your preferred room type, such as a deluxe suite, a room with a mountain view, or with pool view etc. The hotel staff will do their best to accommodate your request, but please note that it is subject to availability at the time of your check-in. To increase the chances of securing your desired room type, it’s recommended to book well in advance and confirm your preferences with the hotel directly prior to your arrival.

No, Parking is not available.

In OSEIDON Hotel Boracay, pets are not allowed on the property. This is a common policy in many hotels and resorts to ensure the comfort and safety of all guests, as well as to maintain cleanliness and hygiene standards throughout the premises.

The concierge and front desk staff are available to provide information about the resort, local attractions, dining recommendations, and activities in Boracay. They can also assist with booking tours, transportation and any island activities.

Cancellation policies can vary depending on the type of booking, the season, and any special promotions or conditions at the time of reservation. It’s essential to review the specific cancellation policy when making your reservation to understand the terms and conditions that apply to your booking. This helps to avoid any misunderstandings or unexpected charges in case of changes to your travel plans. If you have specific questions about the cancellation policy at Oseidon Hotel Boracay, it’s best to contact us directly for clarification.

The Oseidon Hotel is excited to announce its seasonal promotions designed to offer exceptional value to our guests. During the lean season, enjoy discounted room rates, complimentary breakfast, and special deals, perfect for a tranquil getaway without the crowds. Additionally, take advantage of our rainy season promo, which includes special rates on cozy, comfortable rooms, and access to exclusive indoor activities to make the most of your stay regardless of the weather. These promotions are tailored to provide a memorable and affordable experience, ensuring our guests enjoy the luxury and hospitality the Oseidon Hotel Boracay is known for, no matter the season.

Yes, it will depend on the room availability and late check-out will come with an additional fees.

The Oseidon Hotel Boracay ensures that guests’ valuables are secure with state-of-the-art safety boxes available in every room. These safety boxes feature digital keypad access, allowing guests to set their own customizable PIN codes for added security. The automatic locking system provides an extra layer of protection, giving guests peace of mind throughout their stay. Whether you’re storing important documents, jewelry, or other valuables, the safety boxes are designed to keep your belongings safe and secure.

The Oseidon Hotel Boracay offers comprehensive room service to ensure your comfort and convenience. Guests can enjoy a wide selection of meals and beverages delivered directly to their room, including breakfast, lunch, dinner, and late-night snacks.

The Oseidon Hotel provides convenient laundry services to ensure your stay is as comfortable and hassle-free as possible.

The Oseidon Hotel Boracay focuses on providing a luxurious and relaxing experience for all guests. While we do not have dedicated business facilities or meeting rooms, we are committed to ensuring your stay is as enjoyable and comfortable as possible.

Oseidon Hotel Boracay is fully wheelchair accessible, ensuring a comfortable and convenient stay for all guests. Our facilities include ramps, accessible elevators, and specially designed rooms to accommodate mobility needs.

The Oseidon Hotel offers non-smoking rooms to ensure a fresh and healthy environment for all guests. Each non-smoking room is designed to provide a clean and comfortable atmosphere, free from the effects of tobacco smoke.

To make a reservation at the Oseidon Hotel, you have several options:

Online booking, Phone reservation, Email and through Social Media.

The Oseidon Hotel accepts a variety of payment methods for your convenience. You can settle your bill using the following options:

• Bank Deposit: Transfer funds directly to our bank account.
• Gcash: Use the Gcash app for a seamless mobile payment experience.
• WeChat: Make payments through WeChat Pay for easy and secure transactions.

If you have any other payment preferences or need assistance with the payment process, please feel free to contact us directly.

Certainly! The Oseidon Hotel is well-positioned to provide easy access to a variety of nearby attractions.

Certainly! The Oseidon Hotel is well-positioned to provide easy access to a variety of nearby attractions.

Yes, there may be extra fees or charges for any damage to the rooms. The Oseidon Hotel maintains a policy to cover the costs of repairs or replacement for any damage caused during your stay. It’s a good idea to review the hotel’s policy on damage and any associated fees at check-in or before your stay to avoid any surprises. If you have any specific concerns or questions, feel free to ask our staff for clarification.

Yes, you can request a crib or extra bed for your room at the Oseidon Hotel. Please note that an additional charge is required for these services. Contact the hotel in advance or at check-in to ensure availability and to make arrangements for your request.

Yes, there is a minimum age requirement for check-in at  Oseidon Hotel Boracay. Guests must be at least 12 years old to check in. If you have any specific needs or questions about our age policy, please feel free to contact us directly.

Yes, Oseidon Hotel has a 24-hour front desk to assist you with any needs or questions you may have at any time during your stay.

Yes, there are several nearby shopping centers and malls:

• Robinson Mall: A popular shopping destination offering a wide range of stores, dining options, and entertainment.
• City Mall: A convenient shopping center with various retail shops, restaurants, and services.
• DMall: A vibrant shopping area featuring boutiques, cafes, and specialty shops.

These malls are easily accessible and provide a variety of shopping and dining experiences.

Yes, you can arrange for a special occasion or event at Oseidon Hotel. The hotel offers services to help plan and execute various events, from intimate gatherings to larger celebrations. Contact the hotel directly to discuss your needs, and our team will assist you in making arrangements for your special occasion.

Currently, Oseidon Hotel does not offer spa or wellness services. However, if you’re interested in relaxation and wellness, the hotel staff can provide recommendations for nearby spas and wellness centers that you might enjoy.

Yes, you can request a wake-up call at Oseidon Hotel. Simply inform the front desk or call the service directly, and they will arrange a wake-up call at your preferred time.

Yes, there are nearby public transportation options available, including buses and Electric Trike, that provide convenient access to various destinations around the island. The hotel staff can assist you with schedules and routes to help you navigate the area easily.

Yes, you can book tours or excursions through Oseidon Hotel. The concierge or front desk staff can assist you in arranging tours, excursions, and other activities to enhance your stay. Just let them know your interests and they will help you plan and book your experiences.

Oseidon Hotel does not have a dedicated children’s play area or specific activities for kids. However, the hotel staff can recommend nearby attractions and activities suitable for families and children to help make your stay enjoyable.